How long will it take to receive my order?
We begin to process your order as soon as we get your payment. Usually, sample order takes 3-5 days. Mass order takes 7-10 days. We usually ship by DHL or UPS, takes about 3 days.
How long it takes for multiple listing?
It takes about 3-4 weeks. Therefore, it can be started after you placed the mass order.
Please let me know if it is possible to apply for a multiple listing of your UL File#?
Multiple listing is available on you for mass order. ML for UL: $500.
Is that possible to pay by credit card or paypal?
Yes, we accept paypal for sample order and small orders. You’d better to pay by T/T when the order amount is more than $500. The commission of paypal is too high for big amount.
Can you design pcb board for customers?
DeRun have our own engineer team. Whatever flexible strip pcb or rigid strip pcb, our engieer team can draw greber files for customers in the first time. We welcome all OEM and ODM orders from all over the world.
Can you always keep the uniformity of your color temperatures?
DeRun always keep the same bin color temperature for all our led strip lights. It’s very important to our customers.
What kind of led chips do you use for your led strips?
DeRun mostly use Epistar brand led chips. We can do other brand chips according to customer’s request, for example, Samsung, Philips, San’an, Honglitronic and Smalite led chips. All of these led chips are in high quality. We only focus on high quality product.
What kind of pcb board do you use for your led strips?
DeRun use at least 2 ounces pcb board, some are 3 ounces and 4 ounces for better dissipation. They are 100% pure copper. Most of our PCB board are UL listed from the PCB producer of Hongqi Lighting and Founder Soonest Electronics.
What kind of waterproof index can you offer?
IP65 PU: PU glue covering
IP65 SI: Silicone glue covering
IP65 SP: Spray silicone glue on the surface
IP65 Nano: Nano coating on the surface
IP67: Silicone tube waterproof
IP67D: Hollow silicone extrusion in “D” shape
IP67S: Hollow silicone extrusion in “S” shape
IP68D: Solid silicone extrusion in “D” shape
IP68S: Solid silicone extrusion in “S” shape
How much color temperature you can do?
For warm white and white color, 2200K, 2700K, 3000K, 4000K, 5000K, 6000K and 11000K these color temperatures are popular. We can do other color temperatures according to customer’s request.
How much color rendering index for your led chips?
DeRun use at least Ra80 led chips to do our led strip lights. When we test by the integrating sphere machine, it usually shows Ra83 for most of our led chips. We also use many Ra90 and Ra95 led chips for special projects. We can offer the test report for each batch of our led strip light.
How much lumen led chips you use for your led strip lights?
3528 7-8LM, 5050 22-24LM, 2835 24-26LM, 5630 55-60LM. We offer high lumen led chips for our normal led strips. Other higher lumen led chips are also available for special use.